#Certified mail receipt tracking number update#

The scams have hit customers, including An Post colleagues, as well as taking up valuable time and resources as we respond to enquiries and tackle the scammers.

The customer is asked to click on a link to have the mail item released. The scammers use a number of methods, the latest, like these ones, involve a text message telling customers they have a mail item that is being held because of an overdue payment. A fresh wave of scams, aimed at tricking members of the public into giving away sensitive financial details, has been hitting a wide range of businesses including us. No, this message is a scam attempt and it is not from An Post. If the post office/collection point you have chosen is not available.Your parcel is being returned to the sender if it has not been collected.Your parcel is ready for collection at your nominated post office/collection point.You provide us with your mobile number so that we can contact you to tell you: You will also get SMS messages from us if you are an AddressPal customer. Tell you your parcel could not be delivered and advise you where it can be collected.Tell you your parcel has been delivered.Allow you to make a change to the delivery arrangements.

We will send you a Post Alert to tell you that your parcel is on the way and to:

An Post will never send a link requesting payment for a parcel via email or SMS.

#Certified mail receipt tracking number update#

These details will only be used to update you on your delivery. If you have ordered from a retailer who uses An Post as their delivery provider, we will attempt to send you an SMS and/or email address using the details provided by the retailer.